Effective date: March 11, 2024
At Mikrocop, we are committed to ensuring the security and privacy of your personal data. The Privacy policy governs the processing of your personal data that occurs when you use this website or the InDoc EDGE service. The aim of the Privacy policy is to inform users of the purpose, nature, manner and legal basis for the processing of personal data as well as their retention periods. The Privacy policy also sets out the rules governing transfer of data to third countries, data processing carried out by external data collectors, and the rights of data subjects under the General Data Protection Regulation (EU) 2016/679 (hereinafter: GDPR). By continuing to use this website or the InDoc EDGE service, you acknowledge that you have read and agree to the terms of this Privacy policy.
1 DATA PROCESSOR
Mikrocop d.o.o.
Ulica Ambrožiča Novljana 7
1000 Ljubljana
Slovenia
Company ID: 5346410
VAT Number: SI96627751
Website: www.mikrocop.com
Email address: info-si@mikrocop.com
Data protection officer: You can contact Mikrocop's data protection officer at dpo@mikrocop.com if you have any queries regarding the processing of your personal data and the exercise of your rights under applicable data protection legislation.
2 PERSONAL DATA PROCESSING
Mikrocop processes your personal data if you are a visitor to this website or a trial user, licensed user, or temporary external user of the InDoc EDGE.
2.1 Processing the website visitors' personal data
Data acquisition
Essential cookies:
IP address of the device you are using.
Time and date of the visit (logins and logouts).
Operating system.
Type and version of your web browser.
Browser language.
Other attributes of the software and hardware, etc.
Analytical and advertising cookies (optional)
For more information about cookies, please read our Cookie policy.
Purpose of use
We use personal data for:
Website operation.
Ensuring website security.
Access to on-demand content (optional).
Analysis of website usage (optional).
Legal basis
Article 225(1) and (2) of the Slovenian Electronic Communications Act in conjunction with Article 6(1)(a) and Article 6(1)(f) of the GDPR.
Retention period
We store personal data of website visitors depending on the cookie type and the cookie controller (see Cookie policy).
2.2 Processing of personal data of newsletter subscribers
Data acquisition
We obtain the following personal data from subscribers to the newsletter upon registration through the online form:
First name and last name
Email address
Country
Purpose of Use
We use personal data for:
Notification of news, events and other marketing activities related to the InDoc EDGE service.
Informing about information, insights and trends in the field of document management and effective collaboration.Notifying about news, events, and other marketing activities related to the InDoc EDGE service.
Legal Basis
Personal consent, in accordance with Article 6(1)(a) of the GDPR, which can be revoked at any time by clicking the link Unsubscribe in the received email.
Retention period
Until the consent is revoked.
2.3 Processing personal data to connect with customers
Data acquisition
We obtain personal data when you send us an inquiry, question, feedback, subscribe to an e-book, or request a demo presentation of InDoc EDGE through an online form:
First and last name
Email address
Telephone number
Job function
Company
Country
Purpose of use
We use personal data for:
Contacting you if you have expressed an interest, e.g. to prepare a quote, respond to your request, process feedback received and similar purposes.
Notification of news, events and other marketing activities related to the InDoc EDGE service, if you have consented to this.
Legal basis
The legal basis for processing these data is a legitimate interest in accordance with Article 6(1)(f) of the GDPR, or personal consent when you have consented to be informed about news, events, and other marketing activities in accordance with Article 6(1)(a) of the GDPR, which can be revoked at any time by clicking the link Unsubscribe in the received email.
Retention period
We process personal data until the purpose has been fulfilled or within the limitation period for obligations that may arise from the processing of this personal data.
Personal data processed on the basis of your consent will be retained until you withdraw your consent.
2.4 Processing the InDoc EDGE trial users' personal data
Data acquisition
We obtain personal data of the InDoc EDGE trial users when they apply for a free trial of the InDoc EDGE:
First name and last name.
Mobile number.
Email address.
Job title.
Organization name.
Purpose of use
We use personal data for:
Smooth trial use of the InDoc EDGE in accordance with the Terms of use.
Creating and managing user accounts.
Providing support and assistance in using the InDoc EDGE.
Notifications about the InDoc EDGE.
Monitoring usage, account management, and similar administrative functions.
Legal basis
Acceptance by the trial user of the Terms of use and confirmation that the user is aware of and consents to the processing of personal data in accordance with this policy, as provided for in Article 6(1)(b) of the GDPRArticle.
Retention period
We keep personal data of InDoc EDGE trial users within the EU until the expiry of the trial period.
2.5 Processing the InDoc EDGE licensed users' personal data
Data acquisition
We obtain personal data necessary for user identification and the use of the InDoc EDGE (in)indirectly from the organization with which we have a contract for using InDoc EDGE:
First name and last name.
Mobile number.
Email address.
Username for accessing the InDoc EDGE.
Username for linking to your identity in the organization.
Role within the organization.
Membership in user groups.
Level of security access.
Purpose of use
Within the use of the InDoc EDGE, we use personal data for:
Smooth use of the InDoc EDGE service in accordance with the General terms and conditions of use of the InDoc EDGE.
Creating and managing user accounts.
Preparing reports and other information for organizations regarding the usage of the InDoc EDGE.
Providing support and assistance in using the InDoc EDGE.
Notifications about the InDoc EDGE.
Monitoring billing, payments, account management, and similar administrative functions.
Monitoring, research, and improvement of the security and performance of the InDoc EDGE, including the use of information to prevent or resolve security or technical issues, analysis and monitoring of usage, and other similar activities.
Notifications in case of detected attempted or actual malicious use of the InDoc EDGE.
Legal basis
Acceptance of the General terms and conditions of use of the InDoc EDGE by the organization with which we have a contract for the use of InDoc EDGE, as provided for in Article 6(1)(b) of the GDPR.
Retention period
We store personal data of InDoc EDGE licensed users within the EU for as long as your organization uses the InDoc EDGE.
2.6 Processing the InDoc EDGE temporary external users' personal data
Data acquisition
We obtain personal data of temporary external users necessary for their identification and one-time use of the InDoc EDGE directly from the licensed users of the InDoc EDGE when they include these external users in the specific task:
First name and last name.
Organization name (optional).
Mobile number (optional).
Email address.
Purpose of use
Within the use of the InDoc EDGE, we use personal data of temporary external users for:
Smooth use of the InDoc EDGE in accordance with the General terms and conditions of use of the InDoc EDGE.
Creating and managing user accounts.
Preparing reports and other information for organizations regarding the usage of the InDoc EDGE.
Providing support and assistance in using the InDoc EDGE.
Monitoring billing, payments, account management, and similar administrative functions.
Monitoring, research, and improvements of the security and performance of the InDoc EDGE, including the use of information to prevent or resolve security or technical issues, analysis and monitoring of usage, and other similar activities.
Notifications in case of detected attempted or actual malicious use of the InDoc EDGE.
Legal basis
Acceptance of the General terms and conditions of use of the InDoc EDGE by the organization with which we have a contract for the use of InDoc EDGE, as provided for in Article 6(1)(b) of the GDPR.
Retention period
We store personal data of temporary external users within the EU throughout the usage of the InDoc EDGE by the organization that has included them in task execution.
3 TRANSFER OF PERSONAL DATA TO THIRD PARTIES
If you are a visitor to this website, we may disclose your personal data to third parties in the following cases:
Website usage analysis, which helps us understand which content is important to you and improve the user experience (e.g. Google Analytics).
We may be required to disclose your personal data in response to lawful requests by public authorities, including fulfilling national security or law enforcement requirements.
If you are a user of the InDoc EDGE, we may disclose your personal data with third parties in the following cases:
Electronic signing requires the transmission of signatories' personal data to providers of qualified trust services and signature platforms. However, the integrated information systems and services of third parties are not owned or controlled by us, and have their own policies and practices regarding the collection, use, transfer, and disclosure of personal data and other information, although we have personal data processing agreements in place with all contractors that process personal data in accordance with the requirements of Article 28 of the GDPR.
We may be required to disclose your personal data in response to lawful requests by public authorities, including fulfilling national security or law enforcement requirements.
In addition to the situations described above, we may only share your personal data and other information provided you have given your consent to do so.
4 INTEGRATIONS AND THIRD-PARTY SERVICES
If any part of this website or the InDoc EDGE contains links to other websites, information systems, or third-party services, those websites, information systems, or third-party services may not be operating in accordance with this Privacy Policy. Therefore, we encourage you to review the privacy policies of those websites, information systems, or third-party services to understand their policies and practices regarding the collection, use, retention, transfer, and disclosure of your personal data and other information. Examples of such integrations and third-party services are:
5 ENFORCING RIGHTS, COMPLAINTS, AND DISPUTE RESOLUTION
As a visitor to this website or as a user of the InDoc EDGE, you have the following rights concerning personal data.
5.1 Revocation of consent
You have the right to revoke your consent for the processing of personal data when the processing is based on consent. However, such withdrawal does not affect the lawfulness of consent-based processing carried out prior to the revocation.
If you object to the processing of your personal data based on Mikrocop's legitimate interests, we will no longer process your personal data unless we can demonstrate compelling legitimate grounds for the processing that override your interests, rights, and freedoms or for the establishment, exercise, or defence of legal claims in accordance with the GDPR.
You can cancel your subscription to the InDoc EDGE newsletter at any time by selecting the unsubscribe link (in a message received) or by requesting to unsubscribe and delete the contact by sending a request to dpo@mikrocop.com.
5.2 Right of access
Upon request, we inform you whether we process your personal data and, if so, we provide you with a copy of the personal data being processed as well as the following information:
Types of personal data being processed.
Categories of visitorsto this website or InDoc EDGE users to whom personal data has been or will be disclosed.
Retention periods.
Existence of a right to request rectification, erasure of personal data, restriction of processing of your personal data, or objection to such processing.
Right to lodge a complaint with the Information Commissioner.
Source of personal data when not obtained from you.
Existence of automated decision-making, including profiling, the reasons behind it, and the significance and foreseeable consequences of such processing for you.
5.3 Right of rectification
At any time, you may request that we correct inaccurate information or complete incomplete data relating to you.
5.4 Right to erasure
In certain cases, you can request the deletion of your personal data:
If your personal data is no longer necessary for the purposes for which it was collected or otherwise processed.
If you withdraw your consent, and there is no other legal basis for the processing.
If you object to the processing of your personal data, and there are no overriding legitimate grounds for the processing.
If your personal data has been processed unlawfully.
If your personal data needs to be erased to comply with a legal obligation under EU law or Slovenian law.
5.5 Right to restriction of processing
You may request that the processing of your personal data be restricted if:
The data is inaccurate.
The processing is unlawful, but you do not want us to delete the data.
We no longer need the data for processing purposes, but you need it to assert, exercise or contest legal claims.
You have objected to the processing.
5.6 Right to data portability
You can request a copy of the data you have provided to us, where the processing is based on consent and carried out by automated means. We will provide the data in a machine-readable format.
You can exercise these rights by sending a request to the email address dpo@mikrocop.com or by sending a written request to our address.
Mikrocop reserves the right to verify your identity before fulfilling your request. We will respond to valid requests within one month. In the case of complex or numerous requests, the response time may be extended by an additional two months. We will inform you about any such extension and the reasons for it.
6 PRIVACY PROTECTION
At Mikrocop, we have implemented and maintain a range of physical, organizational, and technical measures to protect data against accidental or unlawful destruction, loss, theft, disclosure, unavailability, and unauthorized use. We protect the personal data and other information of visitors to this website and users of the InDoc EDGE in accordance with applicable laws and internal regulations governing the protection and security of personal data and information security.
All Mikrocop employees are committed to maintaining the confidentiality of personal data and other information of visitors to this website and users of the InDoc EDGE and are prohibited from disclosing them to unauthorized individuals or individuals without a proper basis for processing.
At Mikrocop, we diligently secure our business premises where personal data is stored, as well as the hardware and software used, with measures that prevent unauthorized access to personal data. We regularly perform, review, and maintain security procedures that adhere to data protection standards and best practices.
7 RIGHT TO LODGE A COMPLAINT
You can send any complaint regarding the processing of personal data to us by email at dpo@mikrocop.com or in writing to our address.
If you believe that the processing of your personal data violates applicable law, you have the right to lodge a complaint directly with the Information Commissioner:
Republic of Slovenia
Information Commissioner
Dunajska cesta 22
1000 Ljubljana
Slovenia
Web address: https://www.ip-rs.si
Email address: gp.ip@ip-rs.si
8 UPDATING THE PRIVACY POLICY
Mikrocop reserves the right to update this Privacy policy. Changes to the Privacy policy will become effective upon publication on this website.
We recommend that all individuals covered by this policy regularly review it.
Your continued use of this website or the InDoc EDGE after the publication of changes to the Privacy policy constitutes consent to the updated Privacy policy.
9 MORE INFORMATION
At Mikrocop, we are committed to transparency in the collection, use, storage, transfer and disclosure of your personal data and other information, whether as a visitor to this website or as a user of the InDoc EDGE. For any questions regarding this Privacy policy, comments, inquiries, or requests for assistance in asserting your rights related to the processing of personal data and other information, please contact the data protection officer at Mikrocop via email at dpo@mikrocop.com.